San Antonio VoIP Installation and Service

Is your business using old equipment and communication strategies? Are you a new business that wants to make an impact in the market? If you mean business, then so do we. For more than four decades, Digital IP Services LLC(formerly Digitel) has been serving the business communities throughout south and central Texas. With our experience and cutting edge equipment we make it easier than ever to keep your company connected. We have been providing premier services for businesses no matter how big or small. Digital IP Services also takes pride in serving start up businesses in Texas. Not sure if you should switch over to Voice Over IP services (VoIP)? Read below for more information on the pros and cons of getting San Antonio VoIP services for your business in Texas and how we can best serve you and your company.

Pros And Cons Of Getting VoIP For Your Business

So what exactly is a VoIP phone? Simply put, a VoIP Phone (Voice over Internet Protocol) uses an IP network-just like the internet. Unlike the traditional PSTN network, that uses telephone copper lines and circuit switched telephone networks, the VoIP phone provides many more features. Choosing a VoIP system for your office is beneficial in the following ways:

VoIP: The Pros

Less Expensive – In most cases, a VoIP phone is cheaper than its traditional counterpart. And who doesn’t love to save money?

Portable – No matter your location or the location of your employees, a VoIP phone is easily moved, making it the perfect device for multiple branches or employees that work from home. Plus, you get to keep the same number wherever you go.

Turn Voicemails Into Emails – Not only is a VoIP phone able to provide all the regular features of a traditional phone, but it can also change voicemails into emails! Perfect if you need written out voicemails for records or to get back in touch at a later time via email.

Video Conferencing – Can’t make it to the meeting? No problem, with VoIP video conferencing you can hold meeting wherever and whenever.

Unlimited Nationwide Calling – With innovative San Antonio VoIP services, contacting a potential partner or customer is as easy and cheap as sending an email. For this reason, many VoIP providers offer unlimited nationwide calling.

Great For Personal Use – Were not saying use you work phone for personal calls, but many people are making the switch to VoIP phones in their homes. This is because VoIP installation in San Antonio is so simple and relatively inexpensive. A perfect option for people who have family across the United States and even overseas.

After reading the pros for VoIP phones it’s pretty easy to see why more and more people are switching over to this service. However, there are few drawback to be aware of before purchasing a VoIP.

VoIP: The Cons

Internet Connection – This can be seen as both a pro and a con. The only drawback since the VoIP system uses the internet, is if the internet goes down, stops working, you forget to pay your internet bill etc., you lose service.

Viruses – Since VoIP uses the internet the potential to get hacked or viruses is possible. Ask your expert San Antonio VoIP service provider how you can protect your system.

Bandwidth – VoIP services share bandwidth with computers in your office. That means using too much of one (computer or VoIP) can have an impact on the other.

As you can see, the the pros of getting a VoIP installed in San Antonio vastly outweigh the cons. Not to mention, the cons are either easily fixed, protected, or out of our control(power outages). Equipped with this information, getting VoIP services is in your best interest. Below, find out how Digital IP Services in San Antonio will install your new system, either in your home or office, today.

San Antonio VoIP Installation

With forty years of experience under our belts we are able to do it all! This includes installation, cabling, systems equipment and training. With technicians who have been cabling for over 20 years, we very seldom use CAT 3 cabling, as CAT ⅚e cabling is the best option for future requirements. We can guarantee a competitive price for our professional cabling and installation work. Don’t spend money on someone who doesn’t know what they’re doing. Chances are-we’ve fixed their mistakes in the past! We stand behind our products and our experienced San Antonio VoIp Installation. Start integrating your communications strategy with the rest of your business today.

Get The Best San Antonio VoIP Services With Digital IP Services

Adding VoIP or other digital IP services, is the best choice to keep your company (old or new)ahead of the game. In a world that uses technology for virtually everything, you don’t want to be left in the dust with your outdated equipment and processes. Your business is only as good as the digital services you use. No matter how you slice it, moving forward in any business relies greatly on your communications strategy. We guarantee that our San Antonio VoIP services give you that and so much more.

Are you ready to connect with your customer and team members? Find out how you can begin communicating like never before and watch your business grow right before your eyes. Contact us today for more information on how you can get San Antonio VoIP services installed in your business or home today.

Nemertes Cloud Communications Imperative

As the needs of your business grows, so do, too, the capabilities of your communication system. The concept and implementation of the “cloud” have unleashed a tremendous amount of possibility and promise. Nemertes Research, an advisory and strategic consulting firm that specializes in analyzing and quantifying the business value of emerging technologies, has released their Q4 summary paper which explains in detail how the cloud can take your business into the future and beyond.

Here’s a quick excerpt:

Selecting the Right Cloud

IT leaders evaluating a move to the cloud are faced with a myriad of choices and service delivery options. Navigating these waters requires a solid understanding of different deployment approaches, the pros and cons of each, and how to evaluate services for their alignment with current and future business needs. The two primary options for cloud are hosted and pure cloud.

– Hosted offerings typically involve a service provider creating a single virtual instance of a platform for each customer, customized to each customer’s particular need. Our research shows that hosted services are the most expensive of all cloud options, and customers are limited by the upgrade cycles of the underlying platform provider.

– Pure cloud offerings are delivered via a Software-as-a-Service (SaaS) model in which the customer pays a set license fee for each user. Customers sign up for the number of licenses that they need, and all software and hardware (with the possible exception of desktop phones) are provisioned in the cloud. Pure cloud is the least expensive of all cloud delivery models. Nemertes research shows that those using pure-cloud communications services rate their overall collaboration success higher than those using on-premises or hosted platforms.

Read the rest of Nemertes’ Q4 summary by CLICKING HERE.

Is It Time For Your Company To Consider VOIP?

Your old telephone system has done some incredible things during its time. It has connected your business to the outside world, driven innovation, and has generally made business easier. After all, could you imagine using an old 1860’s style telegraph system to implement a multi-national, multi-million dollar inventory management strategy? Neither could we.

In 2017, businesses need to adapt to current technologies to prepare for the future of business. This is what VOIP (or Voice Over Internet Protocol) is all about. It’s about innovation. It’s about being and remaining competitive. It’s about the future.

If you believe it’s time to upgrade your old telephone system (or quit using your LTE equipped smartphone to run your business), but don’t know if VOIP is right for you, consider the following:

– VOIP lowers telecom costs

– VOIP improves communications and productivity

– VOIP allows you to scale back IT by leveraging existing cloud systems

– VOIP will allow you to be technologically competitive in the marketplace by modernizing your outdated phone system

If we still haven’t convinced you to ditch your old telephone system and update to VOIP, check out THIS FACT SHEET by Ziff Davis.

Transcription of PDF is as follows:

Introduction: Why the Time for Hosted VoIP Has Come

Every business organization needs telephones, but until recently options were limited — especially for small and medium-sized businesses (SMBs). They could not afford to buy systems giving them the latest capabilities. While the quality and reliability of legacy phone systems have historically been good, they are expensive, harder to service, and they have had no technology innovations in decades. Small to Medium size businesses have not been a priority for traditional telephone system providers. This brief summary will discuss why hosted or voice over IP (VoIP) is a good solution for most businesses, and particularly why they should consider hosted VoIP services.

The Case For and Against Legacy Telephony

call operator is picking up phone - VOIP telephone systems in san antonio

Why would a company move away from legacy telephone network which is called the PSTN or Public Switched Telephone Network? PSTN generally works pretty well. In a simpler time — before the Internet and even for some time after — nothing compared to it. It was a tried and true solution.
Even now, the quality and reliability of PSTN is still very good. While VoIP quality and reliability have improved, they still leave something to be desired if not installed properly. PSTN vendors are well known and easy to work with.

On the other hand, legacy systems are expensive. Maintaining a dedicated voice network is costly, especially when fewer office workers are using desk phones in the first place. With no technology changes since the 1970s, legacy systems have stayed static and produced no innovations in decades. In fact, most vendors of traditional systems have seen major declines in sales and have PBX’s in the Cloud. In fact, some of the largest PSTN providers have declared copper dead.

Most problematic, legacy networks are isolated from other communications systems. Compared to a smartphone, for example, a legacy system can’t do much. It can make and receive phone calls — and that’s about it. This means IT departments must maintain one system for phones and a separate data system for everything else. And, other than the network connection or phone connections most hosted systems are serviced and upgraded by the hosted vendor. This also takes a load off the IT department.

Why VoIP?

When considering the move to a Hosted VoIP service, ask yourself what your business priorities are. What do you want to get out of telephony? In general, companies want:

– Lower telecom costs

– Improve communications/productivity

– Scale back IT/leverage the cloud

– Technology refresh/modernize phone system

Integrated communications including video conferencing, operational software integration, IM/Chat capability, web chat capability to support sales and service staff. Making it easier for their customers and employees to communicate!

Hosted VoIP systems in general can provide all these things. VoIP offers a lower cost of service, in which you pay monthly rather than amortize an expensive system over several years. It also costs less to set up as the infrastructure is cloud-based or otherwise off site.

With more and newer features, VoIP improves productivity. It offers more options voice, from emailed voicemail to Web-based calls to BYOD (bring your own device) options. Employees will not be limited to their desk phones.

Perhaps most importantly, VoIP is the technological successor to legacy systems. Eventually support for these systems will go away for legacy systems. PSTN providers have plans in place with regulators to stop supporting legacy systems over the next few years. While this won’t happen overnight, it is coming.

Why Hosted VoIP?

When moving to a VoIP service, there are three deployment models companies can choose. These are:

– On-Premise: Phone system, routers, etc. are on premise. This is the most common model, but it is the most expensive and technologically complicated.

– Hosted: Infrastructure is operated off-site by a telco or an IP service provider. This is an attractive for SMBs with limited or no IT capacities. It is easy to outsource to a hosted model.

– Hybrid: This is any combination of the on-premise or hosted models. It may be a transition phase for companies that aren’t ready for the cloud or who want to keep some things in house.

The Case for Hosted VoIP

Phone System - san antonio VOIP phone system

One of the most important advantages of hosted VoIP is the expense. Your organization can shift from an expensive product – CapEx (Capital Expenditure) model — like a legacy phone system — to an OpEx (Operational Expenditure) service you pay for monthly. Telephony is easier on the budget because of the OpEx instead of a CapEx.

There are no internal IT issues with hosted VoIP because infrastructure is outsourced. This also enables you to take advantage of economies of scale. In the cloud, cost is nominal as it is, and costs for storage and technology are declining. You can increase the capacity of your system as needed.

Hosting VoIP in the cloud improves your business continuity and disaster recovery. Data centers have multiple redundancies that make them essentially bulletproof, or at least less susceptible to things that can take your network down.

Because the service provider is responsible for updates, you know your VoIP system is always current. This supports virtual and decentralized operations. Because you can host everything from the cloud, hosted VoIP is ideal for home offices and SMBs with multiple locations. All you do is move phones to a new place and plug them in. We can guarantee an almost 100% up-time if recommendations are followed.

More Benefits of Hosted VoIP

– Viable for any size business

– Supports any type of telephony environment (fixed copper lines, SIP trunks, PRI, TI, ISDN, etc.)

– Easily scales up or down — you can right-size your telephony any given month.

– Utility model — scalability makes it easy to manage your spend

– Easy to integrate with other applications and unified communications (UC) (video, IM/Chat, software integration). In fact, most full featured systems come with this capability.

How to Move Forward

From incumbent telco providers to cable companies to specialized vendors and system integrators, there are many more choices for business moving to Hosted VoIP than there ever were for legacy systems. While this is good, it means organizations need to do their homework in advance. Here are a few key buying considerations:

– Quality. Select the right physical phone for audio quality, durability, features on keypad, wireless range, etc.

– Some VoIP providers have a short track record. Make sure you are dealing with a respectable company.

– Is VoIP core to the business? VoIP is a side offering for some service providers, while its core to others’ business models. Find a service that you know has the technical expertise.

– Trade-off between price and quality. While VoIP is rapidly becoming a commodity service, they are not there yet. Less expensive systems are likely to be lower quality.

– Security. It’s well known that the cloud presents security problems. In some cases, this may mean you must keep data on premise. Ensure your solution meets regulatory requirements. Some products allow for a hybrid system that also runs a real time highly secure version in the cloud. (Vendors should provide a written guideline of security measures)


When considering your telephony, are you buying a phone service or a communications solution? Are you thinking strategically about this? Hosted VoIP is a service not a product, and you can do more with your communications with Hosted VoIP.

Article shared by requested copyright permission from Ziff/Davis.

Still not sure which direction to go? We’re the VoIP experts. It’s what we do. Give us a call so that we can discover what your actual needs are and suggest the best VoIP service solution for you. It’s our goal to help you get the best solution for the least amount of cost!

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