Unfortunately, hearing the word being used by a wide range of people probably doesn’t help you understand what it means or if you should look into getting a VoIP Telephone System in San Antonio. If no one has taken the time to explain things to you, you may even be confused by the whole idea of VoIP. But don’t worry, the team here at Digital IP Services, LLC is going to help you find the answers to your questions. Let’s start by answering a few basic questions.
1. What Is a VoIP Telephone System?
Voice Over Internet Protocol, commonly known as VoIP, is a relatively new communication technology that has its origins in the mid 1990s. Unfortunately, the early years of VoIP services were fraught with a variety of issues including static, delays, and annoying advertisements. In fact, it took nearly ten years for high-quality VoIP services to become commonly available. Today, however, many companies and individuals use a VoIP telephone system in San Antonio and around the world.
But what is a VoIP telephone system? Well, to put it simply, modern VoIP is essentially a replacement for the POTS (Plain Old Telephone System). Many people are choosing to switch to VoIP services like those offered by Digital IP Services because they are cheaper than traditional phone services — especially for long-distance or international calling. Using a VoIP service, you can call cell phones, landlines, and even computers and tablets.
2. How Does a VoIP Telephone System Work?
While most people take old fashioned phones for granted, the vast majority of people would not be able to explain how a phone works. The process involves elements like plastic diaphragms, iron coils, magnets, cables, and other things, but a simple explanation is that they convert sound waves into an electrical current that can travel from one telephone to another and is then converted back into sound waves. This type of audio is commonly referred to as analog audio signals
A VoIP telephone system, on the other hand, works quite differently. Instead of transmitting analog audio signals directly, a VoIP system converts the audio into digital data packets that can be transmitted over the Internet like any other kind of digital data. In the early days of VoIP, this was almost exclusively done via computers, but modern VoIP telephone systems often utilize phones that have a built in capability to switch analog audio data into digital data packets and vice versa.
Instead of transmitting through traditional phone lines, VoIP information is carried over your Ethernet or WiFi Internet connection, which means that you don’t usually have to pay separate fees to the phone company on top of your Internet bill. This is especially beneficial for companies that make a lot of long distance or international phone calls. Companies like Digital IP Services can help you create a VoIP telephone system in San Antonio that can greatly reduce your telephone bill. This monthly savings can often pay for the system and any needed upgrades in a relatively short period of time.
While greatly simplified, how VoIP telephone systems work can be explained like this:
- A call is initiated from an electronic device such as a computer or VoIP compatible phone
- The call is accepted by another electronic device or phone
- Each device transmits, accepts, and decodes digital data files that correspond to analog audio signals as needed using the Internet
3. What Is an Integrated Telephone System?
One of the other main benefits of a VoIP system is that they can be part of an integrated telephone system. An integrated phone system can tie together a variety of communication services including:
- Call Routing
- Audio Phone Services
- Video and Audio Conferencing
- Caller Identification
- CRM Software
- and more.
Having a system that integrates these diverse systems can simplify how companies communicate and greatly improve customer experiences. For example, these systems can gather information from the caller that can be presented to the person answering the phone to speed up service times. They can also be used to conduct face to face meetings between people in remote locations that are not able to meet in person.
Get a High Quality VoIP Telephone System in San Antonio
As you can see, VoIP telephone systems are more complicated than traditional phone systems, but they can also be very beneficial for your business. And here at Digital IP Services, our team of experts can help you find the perfect telephone system in San Antonio for you and your company. In fact, we’re confident that our Digital Telephone Systems can offer you the right phone system for your business. Our variety of digital systems allow us to help you find the right solution no matter what kind of business you have or how big your company is.
The pros here at Digital IP Services are ready and willing to help you find the perfect VoIP system for your business. We’ll also answer any questions you may have about VoIP services so that you can rest assured that you get exactly what you need. So, if you’re ready to find out how our digital telephone systems can work for you, Contact Digital IP Services Today!